Tag Archives: problem analysis

A foundation for great thinking

Last week I was asked what I do for a living. Rather than give a long explanation concerning Decision Management and Systems Engineering consulting, I went with the short version, “I teach people how to think” and followed it tongue-in-cheek … Continue reading

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Situation patterns

Your job will typically fit into one of 3 patterns (roles, functions): Create: Innovate and define strategy, capabilities and solutions. Implement: Translate strategy, capabilities and solutions into reality. Operate: Manage, deliver, perform or support the stuff conceived and deployed by the other … Continue reading

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Decision faults: failure to proactively plan your decisions

In my October 10, 2008 post, I introduced my belief that all faults are decision faults.  Over the years, I’ve seen quite a variety of bad decision practices that lead to failure.  Here are some decision faults that I lump … Continue reading

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All faults are decision faults

Continuous process improvement methods use problem analysis (root cause analysis) to identify and confirm the cause-effect relationships that lead to defects.  You cannot take effective corrective action until you understand the root cause of a process defect. Your current process or situation … Continue reading

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Situation Appraisal for strategic situations

I regularly come into contact with highly skilled professionals who have had training in human thinking patterns (aka rational process, systems thinking) somewhere in their past.  A Kepner-Tregoe Problem Solving & Decision-Making (PSDM) workshop was my first introduction into this … Continue reading

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When should I use problem analysis?

Even though problem analysis involves a completely distinct thinking process than decision-making, I often have to clarify this distinction before I can move folks to get on with the decisions that will create their future.  See my April 17 blog … Continue reading

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Problem-solving is decision-making, problem analysis is not

I’ve mentioned previously that the word, decision, is used with 2 distinct meanings.  First, a decision is a fundamental question or issue that demands an answer or solution.  Second, a decision is the alternative that I’ve committed to implement.  In Decision … Continue reading

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